Monday, August 31, 2015

Thriftbook.com Review

I recently got this text book for my Chemistry Concurrent Enrollment class. New from the school's bookstore it was $82.00 but this version is fairly old so I decided to order it online used. I had a gift card from Barnes and Nobles so I looked on their site and I found a steal of a deal for this book, however when I ordered I found out they sold the book to me through a third party seller under the name of Silver Arch Books. When this company sent me a confirmation email I found out they actually are part of Thriftbooks.com (what the heck!) Anyway ordered the book on a Wednesday night and they shipped it on Thursday from St. Louis, they told me it would take 4-14 days for it to get here. However they did not provide any information about what shipping company they used and never sent a tracking link even when I requested one, they said to ask for it later when they had the info?(I asked through email.) Anyway I ended up getting the textbook two weeks later (the very last day of their estimation) it was wrapped in  rather flimsy plastic packaging, especially since it was a textbook. The condition is what I expected it to be in for what they called "acceptable condition" tattered corners, highlighting and writing inside, regular usage signs. I have mixed feelings about this company and it's customer service but I guess what can you expect for an under priced textbook. If you do consider using this company just expect your package very late and don't think you'll get any customer service from them. I know Thriftbooks.com has many companies under it's name, here is an Amazon.com thread with more reviews and all their names. I guess I learned my lesson, if it's too good to be true it probably is.

If you are interested in the textbook here is a link to it from Amazon, an actually reliable seller from my experience.

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